Finout Moves from HubSpot to Salesforce to Build Trust and Scale Faster

Key results

When the new executive commercial leader came on board at Gather AI, he saw that the HubSpot setup wasn't cutting it as a CRM or quoting tool for their enterprise-level deals. Gather AI bought Sales Cloud and Revenue Cloud licenses for their whole team. Operatus helped migrate from HubSpot to Salesforce in under a month and quickly set up Revenue Cloud, so the team could start quoting deals more efficiently as they ramped.

Product Mix

  • Salesforce Sales Cloud


Integrations

  • Hubspot (for marketing)
  • Slack
  • LinkedIn Sales Navigator
  • Gong
White Quotation Mark
White Quotation MarkWhite Quotation Mark
"The [Operatus] team was really good at understanding our needs and providing guidance on best practices and how they would do things to meet the needs without building overly complex processes in our Salesforce instance."
Léo Ben Aych
Sales Strategy and Operations, Finout
White Quotation Mark

Challenges

Finout, an enterprise-grade FinOps platform helping businesses monitor and optimize cloud spending, was preparing for its next stage of growth after securing fresh funding. Their team was ambitious and ready to scale and they needed the right systems in place to support that journey.

Historically, the company had been using HubSpot for their sales processes. While HubSpot had initially served them, they knew Salesforce would be better able to support their evolving go-to-market strategy. Salesforce had more reporting capabilities and customization options, and the team would be able to achieve the deeper level of deal and lead tracking they needed. 

Recognizing these challenges, the company proactively decided to invest in Salesforce Sales Cloud. They saw the platform as a more robust, flexible foundation that could offer stronger reporting, better pipeline visibility, and a structured way to manage the entire sales cycle.

To make the switch, they wanted a partner who could not only migrate their data from HubSpot to Salesforce confidently but also help them think strategically about their sales processes. That’s why they chose Operatus to help with end-to-end process mapping and the HubSpot-to-Salesforce migration.

Solution

Operatus came on board as a strategic partner to help Finout rethink their sales operations. Drawing on their holistic RevOps expertise, the team focused not just on migrating systems but on defining smart processes and best practices.

  • End-to-end process mapping: The team conducted in-depth discovery sessions to map out Finout’s sales processes and designed a clear “lead-to-win” journey for the future. They redefined sales stages, statuses, and exit criteria so that everyone shared a common understanding of how deals should progress through the pipeline.
  • Complex data migration: Migrating data from HubSpot required more than a simple transfer. The Operatus team navigated the HubSpot documentation and tricky sync issues, carefully cleaning and mapping all activities so that emails, calls, and meetings were directed to the correct locations in Salesforce.

  • Integrated technology stack: To support Finout’s day-to-day workflows, Operatus integrated key tools like HubSpot for marketing, Slack for quoting approvals, LinkedIn Sales Navigator for prospecting, and Gong for conversational insights, creating a connected and streamlined sales ecosystem.

Results

The move to Salesforce Sales Cloud has transformed how Finout’s sales team operates, delivering clarity, structure, and the foundation needed for continued growth. The new system introduced better processes and integrations that support both daily tasks and future scaling.

Early feedback has been positive, and they are already investing in ongoing improvements through a RevOps-as-a-Service partnership.

  • Accurate, actionable data: With clean and correctly mapped data in Salesforce, the Finout team has clear visibility into sales activities and pipeline health, enabling smarter decision-making and better forecasting.
  • Increased CRM adoption: Sales reps are more confident using the CRM, supported by clear processes and a platform designed to be intuitive and easy to work in day-to-day.

  • Stronger foundation for growth: Armed with 51 new Salesforce licenses and key integrations, Finout is ready to keep streamlining workflows and boosting sales performance as they grow.

The project not only solved immediate operational challenges but also positioned Finout for sustainable growth. With a trusted partner and a modern platform in place, they are focused on optimizing and expanding their Salesforce capabilities to support future success.